American & Import Auto Repair Johnson City

Chassidy Collins 2 months ago

Shoutout to American Import & Auto! 👏 I was squeezed between real estate showings today and they had my car serviced in under 15 minutes. They saw I was on a tight schedule and absolutely pressed the NASCAR button. 🏁 Fast, professional, and they treated my time like it mattered. That’s the kind of local business I love supporting. Thank you for getting me back on the road so quickly!

Mike Panek 3 months ago

Look no further for trustworthy, honest, friendly, reliable and courteous service for your vehicle! Exceptional in EVERY way! The repair work, after your approval, is done in expertise fashion. They always provide quick, friendly service and stand by their work 1000%. Their entire staff is outstanding as they TRULY care about each and every customer. They service my own personal vehicles and our work trucks. I would highly recommend them and I am grateful for the pride they take with each and every job!

Carol Garland 3 months ago

My visit was fantastic!! Cynthia, Josh were super friendly, nice, and most helpful. Drew came and picked me up to get my car! He was such a nice young man I enjoyed meeting him. I didn't meet the tech that worked on my car but he was diligent in finding what was wrong with my gearshift. I cannot say enough for your customer service! Never ever had this service this good and friendly. If I need service I will be back and if I need some minor help also. Congrats to your staff and service. Will highly recommend you to all my friends. Carol Garland

Luis Lopez Edited 3 months ago

My latest visit to American & Import Auto Repair was to insure that the work performed on my car AC two weeks previously was satisfactory. And it was. There were no leaks and the performance of the AC during the trial time was perfect. In my experience, from the friendly receptionist, to the moment your car leaves the shop, you can trust the quality of the work done by the experienced, competent mechanics was the best. Luis Lopez

Linsey Tucker 5 months ago

I took my Subaru Crosstrek in for brake work and the staff was incredibly helpful from the beginning. Jess was the first person I spoke with and she was very nice and professional and got me scheduled quickly and answered all of my questions. Josh, who works the front desk, checked me in and was incredibly helpful with amazing customer service from beginning to end. I also spoke with Cynthia who was friendly and helpful. Josef kept me updated and assisted me with a loaner vehicle while they gave my Subaru the royal treatment. I highly recommend this team of experts for any vehicle work you may need done. I will definitely recommend them if I know of anyone who needs work done. I will be taking my vehicles there in the future for any work I need. Thank you to the entire staff at American & Import Auto Repair!